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We’re Here to Help

Contact & Support

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Customer Support

We’re Here to Help

Your financial journey matters to us. Whether you have questions about your Glenova Card, Nova Rewards, Matshidiso Cover, or need support with your account, our team is ready to assist.

At Glenova Group, we believe financial services should be simple, accessible, and built around people. Reach out to us through any of our support channels and we’ll help guide you every step of the way.

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Head Office

Nzunza House

28 Melle Street, Braamfontein, Johannesburg,

2001

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Talk To Our Team

Phone:

066 002 2683
Support Email: info@glenovatransact.com

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Support Hours


Monday – Friday:

08:00 – 17:00
Saturday:

08:00 – 13:00
Sunday & Public Holidays:

Closed

How Can We Help?

Our support team can assist with:

Glenova Card enquiries and account assistance
✓ Nova Rewards information and member benefits
✓ Funeral Cover support and policy enquiries
✓ Account activation and card setup guidance
✓ Transaction support and banking assistance
✓ General customer service and financial guidance

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Frequently Asked Questions

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Financial Solutions

Built Around You

Join Glenova for affordable banking, low transaction fees, and financial solutions designed for everyday South Africans. Whether you're using the Glenova Card, accessing rewards, or exploring funeral cover benefits, our dedicated support team is here to assist every step of the way.

 

We are committed to empowering individuals, families, and communities through accessible financial services, trusted customer support, and practical solutions that help your money go further.

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Get in touch with us

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Banking made for everyday South Africans.
Low transaction fees, funeral cover benefits, digital support, and a card designed around your life.

Email: info@glenovatransact.co.za

Tel: 066 002 2683

Physical Address: 25 Melle & Jorissen StreetNzunza House Building, BraamfonteinJohannesburg, 2000

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