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Customer Support
We’re Here to Help
Your financial journey matters to us. Whether you have questions about your Glenova Card, Nova Rewards, Matshidiso Cover, or need support with your account, our team is ready to assist.
At Glenova Group, we believe financial services should be simple, accessible, and built around people. Reach out to us through any of our support channels and we’ll help guide you every step of the way.
Head Office
Nzunza House
28 Melle Street, Braamfontein, Johannesburg,
2001
Talk To Our Team
Phone:
066 002 2683
Support Email: info@glenovatransact.com
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Support Hours
Monday – Friday:
08:00 – 17:00
Saturday:
08:00 – 13:00
Sunday & Public Holidays:
Closed
How Can We Help?
Our support team can assist with:
✓ Glenova Card enquiries and account assistance
✓ Nova Rewards information and member benefits
✓ Funeral Cover support and policy enquiries
✓ Account activation and card setup guidance
✓ Transaction support and banking assistance
✓ General customer service and financial guidance
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Frequently Asked Questions
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